Low Tide Journalhttps://lowtidejournal.com/journalHospitality, events and the people who run themen-usWhat a venue general manager actually does on an event dayhttps://lowtidejournal.com/journal/what-a-venue-general-manager-does-on-event-dayhttps://lowtidejournal.com/journal/what-a-venue-general-manager-does-on-event-dayGuests see a smooth evening. Behind it, a general manager is doing a quieter kind of work: sequencing, noticing, deciding and keeping everyone steady.Thu, 15 Oct 2026 12:00:00 +0000noreply@lowtidejournal.com (Clisman E. Preste Pajares)The event-day checklist: from load-in to lights outhttps://lowtidejournal.com/journal/event-day-checklist-load-in-to-lights-outhttps://lowtidejournal.com/journal/event-day-checklist-load-in-to-lights-outA good checklist does not replace judgment. It frees attention for the things that need it. Here is a practical structure for an event day, from the first delivery to the final lock-up.Thu, 15 Oct 2026 12:00:00 +0000noreply@lowtidejournal.com (Clisman E. Preste Pajares)Building and leading an event staff teamhttps://lowtidejournal.com/journal/building-and-leading-an-event-staff-teamhttps://lowtidejournal.com/journal/building-and-leading-an-event-staff-teamEvent teams form quickly, work intensely and disband at night. Leading one well means building trust fast, setting clear expectations and treating people as professionals.Thu, 15 Oct 2026 12:00:00 +0000noreply@lowtidejournal.com (Clisman E. Preste Pajares)Training for guest service: the small habits that guests noticehttps://lowtidejournal.com/journal/training-for-guest-service-small-habitshttps://lowtidejournal.com/journal/training-for-guest-service-small-habitsGreat service is rarely about grand gestures. It is built from small, repeatable habits that make guests feel seen. Here is how to train for them.Thu, 15 Oct 2026 12:00:00 +0000noreply@lowtidejournal.com (Clisman E. Preste Pajares)When something goes wrong during an event: a calm playbookhttps://lowtidejournal.com/journal/when-something-goes-wrong-during-an-event-calm-playbookhttps://lowtidejournal.com/journal/when-something-goes-wrong-during-an-event-calm-playbookEvery event day carries some risk of the unexpected. What separates a rough moment from a ruined evening is preparation, clear roles and a steady response.Thu, 15 Oct 2026 12:00:00 +0000noreply@lowtidejournal.com (Clisman E. Preste Pajares)Why hospitality is a people business: notes on teamwork in eventshttps://lowtidejournal.com/journal/why-hospitality-is-a-people-businesshttps://lowtidejournal.com/journal/why-hospitality-is-a-people-businessVenues, menus and technology matter, but what guests remember is how people treated them. A look at why teamwork sits at the center of the events trade.Thu, 15 Oct 2026 12:00:00 +0000noreply@lowtidejournal.com (Clisman E. Preste Pajares)